Very easy Sat Nav Question. 10 points. Please show your source?

Question

I recently bought a Sat Nav from Marks and Spencers. I bought it because it was £99 instead of £149 and because it said it was

"Tomtom One: UK, ROI and Western Europe"

I don't go to Europe regularly, but I felt it was worth getting a Sat Nav that could take me around France or Spain should I ever need it. The Sat Nav came through the post, it looked lovely and I've been using it for the last two weeks to get to areas in Yorkshire I've never been.

However, I've only just noticed that nowhere on the packaging or product does it mention that it can go to Western Europe Whatsoever. It just says "Tomtom ONE classic - United Kingdom - Republic of Ireland". I tried to type "Paris" into the City Destination section and it didn't kno what I was on about.

Even more interestingly, the parcel summary that came with the Tomtom says "Tomtom Once Classic UK ROI Silver". I don't want to go to Silver. I want to go to Europe. Why doesn't it say Europe? Have they delivered the wrong product?

Help. Please.

Answer 1

Looks like the wrong item.



When I got mine the UK,ROI one and the Western Europe were the same price so I made sure I got the Europe one.

Answer 2

Yeah sounds like they sent you the wrong item or even worse advertised the wrong item and thought they might get away sending you the one they have. I have had 2 Tom Tom's and both specifically mention Western Europe Maps on the box. Also with those when i sit in my garden and type in Paris or even Barcelona, it works out a route for me. Take it up with M&S.

Answer 3

Sounds like they sent you the wrong one I presume the "silver" refers to the colour of the unit.

Answer 4

Sounds like the wrong item, take it up with the seller.

Good luck